At RMP SUPPLY, we strive to ensure complete customer satisfaction with every order. Due to the nature of our products, we adhere to strict legal and safety guidelines. Please review this policy carefully before making a purchase.

1. General Policy

  • All Sales Are Final: Due to the sensitive nature of our products (THC, LSD, psilocybin mushrooms, pills, and related items), we do not accept returns, exchanges, or refunds unless explicitly stated below.

  • Legal Compliance: Returns are prohibited to comply with federal and California state regulations governing controlled substances.

2. Exceptions

A. Shipping Errors or Damaged Products

If your order arrives incorrect, damaged, or defective, contact us at support@rmp-supply.site within 48 hours of delivery. Include:

  • Your order number.

  • Photos/video of the unopened product and packaging.

  • A detailed description of the issue.

We will investigate and, if validated, offer a replacement or store credit at our discretion.

B. Undelivered Packages

If your order is lost in transit:

  • Contact us after 7 business days from the estimated delivery date.

  • We will work with the shipping carrier to resolve the issue.

  • If the package is confirmed lost, we will reship your order or issue store credit.

3. Non-Qualifying Situations

We cannot accommodate refunds, returns, or replacements for:

  • Customer dissatisfaction with product effects (individual reactions vary).

  • Orders seized by law enforcement due to jurisdictional restrictions.

  • Failure to provide required age verification (21+).

  • Products opened, used, or tampered with.

4. Age Verification Refunds

  • If you fail age verification checks (21+), your order will be canceled, and a full refund will be issued minus a 10% processing fee.

5. Shipping Restrictions

  • If you place an order from a state or region where our products are prohibited, your order will be canceled, and a refund will be issued minus shipping costs.

6. Discreet Packaging

  • All orders are shipped in plain, unmarked packaging. Refunds will not be issued for concerns about packaging discretion unless tampering is evident.

7. Chargebacks

  • Unauthorized chargebacks will result in immediate account termination and blacklisting from future purchases. We reserve the right to pursue legal action for fraudulent claims.

8. Contact Us

For refund or return inquiries:
📧 Email: support@rmp-supply.site
📞 Phone: [+19255996030]

Response Time: We aim to resolve issues within 3-5 business days.

⚠️ Important Notes:

  • This policy applies only to purchases made directly through rmp-supply.site

  • Review our Terms & Conditions for additional details.

  • Consult a legal professional to ensure compliance with local, state, and federal regulations.

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